Frequently Asked Questions

API & Data Can Impact Your Enterprise In A Big Way
Sat, Sep 23, 2017 at 7:28 AM
API Portal Customer Count
The customer count is the sum of all registration forms submitted for the partner. This count is cumulative and does not decrease when an account is cancell...
Sat, Sep 23, 2017 at 7:28 AM
How to install SPC(Sikka Platform Cloud)?
Click here Installing the Sikka Utility (Legacy) To know more about SPC(Sikka Platform Cloud) and installation.   
Tue, Nov 14, 2017 at 10:41 AM
Am I right in thinking that the "office id" is an overarching ID, which can be associated with multiple practices?
Yes , that's correct. To get the list of practice id or practices associated with "office_id" , use 'practices' API call. it will g...
Sat, Sep 23, 2017 at 7:28 AM
I need to create a webhook. What should i put in the callback key field ?
Callback key is for your web server security. If you mention callback key , we do call your api with that key so your server identify that request is coming...
Thu, Mar 14, 2019 at 2:11 PM
The transactions webhook is a general endpoint, or a practice based one ?
It is general endpoint. When transaction happen in particular practice 'transaction' event triggered and let your server know with office id.
Thu, Mar 14, 2019 at 2:12 PM
The response of the callback will contains all the fields that are on the transactions endpoint in sikka api ?
 No , response will contains     {     "event": "transaction",     "office_id": "D18620",     "practice_id...
Thu, Mar 14, 2019 at 2:14 PM