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The New Patients report tracks your new patients and can show you the patient's information: name, gender, birth date, pet status, first visit date , last visit date, breed, weight, rabies information and more.

 

 

There are many action items with using the New Patients report:

 

1. Tracking how well the practice captures new patient information - Ensure that new patient data is entered correctly and the practice owner can check by viewing this KPI report to track staff progress.

 

2. Capturing weight - Can help the clinic with ensuring weight is captured on their first visit date and can track weight gain / loss for patients. This can help primarily with puppies and kittens that need weight based medication such as dewormer, flea medication, weight based prescriptions. This also applies for all patients.

- Practice better medicine

 

3. Ensuring rabies information is being logged in Cornerstone - Track and ensure if customers call in asking about rabies information, that the rabies information is logged correctly in the patient's file. Also, the practice can check if a new patient hasn't received a rabies vaccination, to come in to the practice and get their pet vaccinated.

- Practice better medicine

 

4. Track patients that are neutered or spayed - can send customers reminder cards on specials or neuter/spay opportunities.

 - Increase revenue and compliance with Clients

How to get to "New Patients"

Click on KPIs, then Hospital KPIs and view the New Patient KPI.