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Knowledge base
THE BASICS
GETTING STARTED
8
Getting Started With Sikka
Ensuring Accurate Data
Minimum System Requirements & Recommendations for Sikka Platform Cloud (SPC)
Installing the Sikka Utility (Two-Factor Authentication)
Compatibility Review For Your Practice Management Software
View all 8
FAQ
14
Why Do You Need Access and My Passwords?
Installing Team Viewer
How to Reset Your Sikka Account Password
Why Is the Last Refresh Date Not Today's Date?
How Do I Change the Scheduled Refresh Time for Sikka Utility?
View all 14
Troubleshooting
11
How To Add A Team Viewer Password
SPC Does Not Refresh Automatically
Troubleshooting Sikka Utility Installation Issues
Common Troubleshooting for Sikka Utility Data Refresh Issues
How Do I Configure Antivirus Software To Allow the Sikka Utility To Run Successfully?
View all 11
VIDEOS, WEBINARS & RESOURCES
PRODUCT DEMO VIDEOS
1
Sikka Optimizer Classic for Dental
RESOURCES
3
How to walk a patient out using Suzy PMS
How to Register for a Sikka Account
Industry Experts Giving Industry Insights (Videos)
SIKKA UNIVERSITY VIDEO SERIES
0
WEBINARS
1
8 Keys for Dental Practice Cash-Flow Optimization
PRACTICE MANAGEMENT SOFTWARE INTEGRATION
ABLEDENT
2
Abeldent - Provider Production Splitting Logic
How To Verify The Software Data Path And Version
AVIMARK
1
Verifying the Data Path for AviMark
DENTAL VISION ENTERPRISE
1
How To Verify The Software Data Path And Version
DENTRIX
7
Dentrix 16.2 (and later versions) Database Connection
Dentrix Enterprise SPC Configuration for Practice Optimizer Consultant & Enterprise Model
Editing Adjustment Categories in Dentrix
How To Verify The Software Data Path And Version
Resolving Production, Collection, and Adjustment Issues for Dentrix Users
View all 7
EAGLESOFT
2
Matching Reports In Eaglesoft
Verifying Adjustment Types in Eaglesoft when Comparing Adjusted Production in Optimizer Classic
EASY DENTAL
1
How To Verify The Software Data Path And Version
MOGO
2
How to find version and datapath configuration for Mogo v.19
How To Verify The Software Data Path And Version
OPENDENTAL
0
ORTHOTRAC
0
PLANET DDS DENTICON
1
Integrating Planet DDS Denticon
PRACTICEWORKS
2
How to Create DSN for Practiceworks
How To Verify The Software Data Path And Version
QUICKBOOKS
0
SOFTDENT
1
How To Verify The Software Data Path And Version
SYSTEM REQUIREMENTS
0
SIKKA ONE API
CASE STUDIES
1
How to publish your application on Sikka Marketplace from Sikka API portal?
FAQ
28
Am I right in thinking that the "office id" is an overarching ID, which can be associated with multiple practices?
API & Data Can Impact Your Enterprise In A Big Way
API Portal Customer Count
Are you in contact with the different PIMS editor? While we understand that the content of the db is owned by the clinic, is there a risk that the editor voids the warranty of our users for unauthorized use of their system?
Can we use the App ID and App Secret Key for testing?
View all 28
HELPFUL LINKS & RESOURCES
1
API Status
SIKKA PAYMENTS
GETTING STARTED
1
Sikka Payments User Guide
My Account
My Account
1
Updating your credit card information through 'My Account'
BUSINESS INTELLIGENCE
DNA PRO
1
DNA Pro
Optimizer Classic for DENTAL (PREMIUM)
53
Why are Items not Included in Revenue by Treatment or Revenue by Inventory Category
A Healthy Hygiene Program Creates a Healthy Practice
Changing zip code of a registered Sikka account.
Customizing Hygienist Morning Meeting Report
Discount and write off Key Performance Indicator (KPI)
View all 53
SIKKA HYDRA SMARTBOARD
1
Sikka Hydra SmartBoard User Guide
SIKKA PRACTICE ASSISTANT
1
Practice Assitant
SIKKA PRACTICE MOBILIZER
2
Sikka Practice Mobilizer (for Partners)
Sikka Practice Mobilizer (for Practices)
SIKKA PRACTICE MOBILIZER_1
6
App Expert Geeks Out On Practice Mobilizer
Features & Benefits - Practice Mobilizer
GPS Patient Location for Scheduling - Practice Mobilizer
Practice Mobilizer - Patient Appointment Arrival Time GPS
Practice Mobilizer Setup Guide
View all 6
Optimizer Classic for Vet
38
"Zooming In" on KPI Dashboards
4 Helpful Features to Review Biweekly in Optimizer Classic
Action Item for Lowering Account Receivables
Action Items for Cornerstone Users
Adding Additional Users to Optimizer Classic
View all 38
SIKKA SHIPPING OPTIMIZER
1
Setting Up Online Billing for Your UPS Account
CASH FLOW
TSI DENTAL COLLECT ENTERPRISE
6
Install Dental Collect Enterprise For An Existing Sikka Software Customer
Installation Guide
Promotional Video
Recover A Forgotten Password
SoftDent "Bill / Account Type" Explained
View all 6
TSI VISION COLLECT
1
How To Sign Into Vision Collect
FEE OPTIMIZATION
FEE OPTIMIZER FOR DENTISTS
1
Fee Optimizer for Dentists
FEE OPTIMIZER FOR VETERINARIANS
2
Fee Optimizer (Veterinary) - FAQ
Fee Optimizer For Veterinarians
PATIENT COMMUNICATION
BABELBARK
0
PATIENT HOMEPAGE
3
Sikka Patient HomePage User Guide (for Dental)
Patient Home Page FAQ
In Patient Home Page may I send individual or group messages to Patients selected?
SIKKA PATIENT HOMEPAGE
5
How to Invite Patients in Patient Home Page
How to Create & Review a Campaign in Patient Home Page
Patient HomePage User Guide
Patient HomePage Guide
Setting Up Your New User ID in Patient HomePage 2.0
CUSTOMER REVIEWS
CASE STUDIES
0
VIDEO TESTIMONIALS
2
Joan Jupina - Our First Customer and Biggest Fan
Mahan And Associates - Customer Testimonial
WRITTEN TESTIMONIALS
3
Dr. Rosenthal - Customer Review
Leanne Rumsey - Testomonial
Live Chat Customer Success
Help Desk Software
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