Frequently Asked Questions

How do I reactivate the API access?
Please note that the once API partner turned off the API access, then can't turn it ON from API Portal. To reinstate the practice, follow these s...
Wed, Apr 3, 2024 at 1:24 PM
How is the SPC configured to link with the PIMS? Does it vary from PIMS to PIMS? We would like to understand the whole client experience in order to have an idea of what kind of support will be required. Moreover, where is the data stored?
Once SPC is installed, it will be configured by itself. Data is stored in the cloud. SPC upload the data at regular interval. API directly communicates ...
Wed, May 17, 2023 at 9:33 AM
I need to create a webhook. What should i put in the callback key field ?
The callback key is for your web server security. If you mention a callback key, we do call your API with that key so your server identifies that the reques...
Wed, May 17, 2023 at 9:34 AM
I tried the loaded_startdate and loaded_enddate stuff that you sent from the API docs. However, I'm not able to get them to work in our demo environment using the api testing tool (or using my own requests)
In case you do not want to load a bunch of data; using 'loaded_startdate' and 'loaded_enddate' you can get only records changed between that...
Wed, May 17, 2023 at 9:37 AM
If we need to access all healthcare practices in certain area (say NY), how do we get this information?
No. Right now we do allow filtering practices by timezone only in 'authorized_practices'
Wed, May 17, 2023 at 9:22 AM
Is there any other way to get bulk data for the authorized practices?
It will be good if we can discuss what task you want to accomplish based on that we can suggest best practices that other partners are following to access l...
Wed, May 17, 2023 at 9:30 AM
Is there api to request bulk data?
No. There is no API for bulk data. Sikka API is very chatty so you can access particular objects with filters. Sikka API allows you to access max. 5000 ...
Wed, May 17, 2023 at 9:33 AM
Once we get practice id, do we use individual api by using this practice id one at a time?
Yes. You can. But 'practice_id' is optional. To access practice data you will need 'request_key' which is tied to 'office_id'.
Wed, May 17, 2023 at 9:37 AM
Sikka One API Frequently Asked Questions
Am I right in thinking that the "office id" is an overarching ID, which can be associated with multiple practices? Yes, that's correct. To g...
Wed, May 17, 2023 at 9:40 AM
The response of the callback will contains all the fields that are on the transactions endpoint in sikka api ?
No, the response will contain     {     "event": "transaction",     "office_id": "D18620",     "practice_i...
Wed, May 17, 2023 at 9:34 AM